From to finish, we were completed impressed with John and Jason, who give us their full attention and ideas. The fit and finish were excellent! We love our bathroom and we would use them again for our en-suite. Also, we would 100% believe they would look after every customer in the same way.
We wanted a bathroom with the ‘wow’ factor; however, our bathroom is very small.
Jason and John spent a lot of time assessing our requirements and came up with a lovely design.
During the work, Jason kept all the mess to a minimum, always tidying up at the end of the day, which made a huge difference.
Our new bathroom certainly has the ‘wow’ factor! We’re so glad we went with Water Rooms.
We have used Water Rooms twice and will be asking them to work on a third bathroom in the future. Jason and Chris are THE most competent professionals in their line of work. They’re incredibly hard working, very approachable, and they LISTEN and ask all the specific needs of their clients. Their attention to detail is excellent and they put up with my constant ‘suggestions’ with good grace and humour!
The preparation in this sort of work can often be overlooked but this team take great care in protecting and covering the areas that could be affected by their presence – and they always cleaned up after themselves every day before they left the house. Details such as this helps to minimise the stress of having major work done. I have no hesitation in recommending Water Rooms and am delighted by my two new stunning bathrooms!
I was delighted with all aspects of customer care shown to me by John, Jason and his staff. My new bathroom has been enjoyed by myself and admired by many.
I still believe and marvel at how everything I wished for in my bathroom, including a full shower unit despite it being a small space. It looks and feels big! Fingers crossed I win the lottery and can have my kitchen done by the same team.
On another positive note, I know if I have any problems or worries I can pick up the phone and be helped straight away.
During the past 5 years, Water Rooms have replaced our family bathroom and installed an en-suite toilet from scratch. On both occasions we have been delighted with the consultation process, quality of goods recommended and installation. Communication was exceptional throughout and we were particularly impressed with the speed with which they worked and the quality of finish.
Water Rooms is a professionally run organisation and I would be happy to, and indeed have already, recommended them to many friends.
When I bought the property, it came with a very old-fashioned bedroom with a tiny sunken bath, all the fittings were avocado green and a dark and dingy shower. The bathroom probably hadn’t been modified for at least thirty odd years. To fit the sunken bath into the room they lifted the floor which meant the entrance to the bathroom had a large step.
I saw the new bathroom shop in Ripponden and popped in to have a look, I fell in love with some of the designs and show pieces. I brought my mum up to have a look, and asked John to design a brand new bathroom for us.
John guided us with every step of the design, creating a bathroom that was functional and beautiful. He included lots of things we didn’t think of; extra items to help my elderly mum with using the facilities like a walk-in shower.
Jason worked tremendously hard on the bathroom. There were a lot of hidden issues once the plaster and floor came up, but Jason worked late into the evening and weekends to get it finished on time.
We love the new bathroom it looks fantastic. We can’t praise Jason and John enough, and I would highly recommend them to anyone. We are also in the process of getting the downstairs toilet re-designed by John and can’t wait for the project to be completed.
I want to thank you for a fantastic bathroom, the finished design is beautiful, it is still a pleasure to walk in and see this lovely room. Both of you are friendly, professional and worked extremely hard to give us our dream bathroom.
I felt I could contact you with any questions and concerns during the build, which I think was great, and puts your customer service above most other companies I’ve dealt with.
Thank you for all your hard work.
From our first meeting we were sure Jason and John were right for us. We were unsure of exactly what we wanted for our house and ensuite bathrooms. They were friendly and competent, came up with ideas we hadn’t thought of. We were going away and wanted it doing in the 3 weeks. They started 2 days before we went, so we could see how they worked, very professional clean and tidy. They sent photos of the ongoing work, but not of the finished job. We were not disappointed when we returned. All back to normal and clean and tidy. I would highly recommend them again. Keep up the good work.
We had a big bathroom and ensuite bathroom designed by John and installed by Jason in January 2020. Our experience with Water Rooms was superb, we cannot fault the service and expertise of this company. Jason was the best workman we have had in our house (and we have had lots as just completed a total refurbishment) he was totally reliable and conscientious and nothing was too much trouble for him, he went above and beyond what was expected of him. We would highly recommend the Water Rooms to future customers.
Water Rooms refurbished our en-suite in 2015 so when we needed 2 further bathrooms renovating, we didn’t look anywhere else.
They came up with some innovative designs and their quotes were clear and precise. Throughout the installation process, Jason’s work was meticulous. Any mess & disruption was kept to a minimum.
The final results are fantastic and any minor problems have been dealt with quickly and with good communication.
I would highly recommend Water Rooms.